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Information-Processing Consumer Theory
1964 - 1971
The period anchored consumer research on the cognitive processes underlying choice, integrating behavioral decision making with economic and psychological insights across contexts. Marketing research became a methodological engine for measuring, modeling, and predicting consumer behavior, prioritizing information processing, search behaviors, and uncertainty reduction through interactive and analytics-driven approaches. Loyalty, brand variation, and lifecycle timing emerged as context-sensitive aspects of decision making within cultural and consumption systems.
• Dominant emphasis on decision processes and attitudes shaping buying, integrating behavioral decision making with economic behavior and psychological insights across contexts [1], [4], [7], [15].
• Marketing research becomes a methodological engine for measuring, modeling, and predicting consumer behavior, leveraging interactive/marketing research methods and analytics [9], [16], [17], [18].
• Loyalty and brand variation emerge as context-sensitive constructs, with measurement challenges guiding how retention is interpreted across products and markets [3], [16].
• Consumers are studied within broader social contexts of culture and consumption systems, treating consumerism and culture as determinants of behavior [4], [6], [7], [11], [13].
• Lifecycle allocation and time horizons shape purchasing and resource use, highlighting the role of lifetime processes in consumer decision making [6], [15], [20].
Popular Keywords
Quantitative Consumer Analysis
1972 - 1978
Positive Consumer Choice
1979 - 1985
Cultural Meaning in Consumption
1986 - 1994
Relational Value Paradigm
1995 - 2001
Trust-Centric Digital Consumer Behavior
2002 - 2008
Engagement-Driven Consumer Research
2009 - 2015
Platform-Mediated Consumer Engagement
2016 - 2023